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Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is secure.

Please allow two to three days for your order to be processed and mailed out. Most orders shipped within the US are sent via UPS ground if a street address is provided. If we are shipping to an address with PO Box the order will ship via USPS. Most college and university addresses are also eligible for UPS ground shipping. International orders are sent via international air mail.

Return and Claims

Please follow these steps when returning your order to the MAA:

  1. If your order is damaged or incorrect please call us at 1-800-331-1622 within two weeks of receipt of the order. Please have your packing slip available so you can provide us with the order number on your shipment.

  2. Please return all products in salable condition. Wrap the books or apparel carefully and return them via UPS.

  3. All returns require permission prior to their return. Request to return should be in writing and may be faxed to 301-206-9789 or emailed to maaservice@maa.org. Please enclose the paperwork from your order with your return.

  4. Return postage must be paid by the purchaser. If the order is being returned due to an error on the MAA's part postage will be reimbursed when credit is issued.

  5. Returns must be received by the MAA within 30 days of approval.

  6. DVDs or CDs may not be returned unless they are damaged.

  7. Credit for shipping and handling fees will only be issued if the reason for the return is damage or an incorrect item was received.

  8. Please return all products in salable condition. Wrap the books or apparel carefully and return them via UPS.

  9. Credits must be used within a year of the issue date.

Shipping Information

Please allow two to three days for your order to be processed and mailed out. Most orders shipped within the US are sent via UPS ground if a street address is provided. If we are shipping to an address with a PO Box the order will ship via USPS. Most college and university addresses are also eligible for UPS ground shipping. International orders are sent via international air mail.